When Life Changes

It is never easy to experience a loss.

There are no words to describe the overwhelming sense of pain you feel when someone you care about dies or when your life changes because of a significant loss. It can be one of the most difficult experiences of life, and often leaves us wondering how we will manage to get through the days ahead.

To help those struggling to cope with grief after a loss, When Life Changes provide information and encouragement to grieving people and those who seek to support them, including a series of videos for emotional support and a community programme of in person sessions.

"No matter what has shattered our hopes, our dreams, our expectations or even our lives; we are never beyond repair."

Dr Bill Webster, When Life Changes co-founder

About Dr Bill Webster

Dr Bill Webster, BEM, co-founder of When Life Changes, is a renowned grief counsellor, author and international speaker. Bringing a unique blend of personal experience, academic education, and many years of practical application to his work, both as an educator and a qualified bereavement counsellor, he combines his own stories of loss with his knowledge to bring a sense of comfort to you on your own unique journey.

Dr Bill Webster was awarded the British Empire Medal (BEM) for services to the bereaved in the UK and Canada in the 2024 New Year's Honours List.

Types of support available

When Life Changes: Video Support
We are pleased to be able to offer online video bereavement support, with the When Life Changes Programme. Not everyone is comfortable with face to face sessions, or simply written support, and this programme bridges the gap by providing video support in the privacy of your own home, when you want to access it.
The 'When Life Changes' video programme is delivered directly to you by email as 13 separate video segments, each one personally filmed by Dr Bill Webster. Dr Bill brings a unique blend of personal experience, academic education, and many years of practical application to his work, both as an educator and a qualified bereavement counsellor, combining his own stories of loss with his knowledge to bring a sense of comfort to you on your own unique journey.
Each video segment is between 5 - 7 minutes long and can be watched at a time and day to suit you, and revisited if you wish to reflect and return at any time. The first email includes a short welcome video and a chance to reflect on your own unique journey, and each weekly video will be sent to you via an email. You can unsubscribe at any time if you change your mind.
When Life Changes: Community Support Programme
What is the community support programme?
When Life Changes Community Support programme consist of 8 weekly sessions, each lasting 60-90 minutes. Together, we will watch a short video from Dr Bill Webster, followed by a group conversation. Should you wish to use them, there are also companion worksheets available for each session.
Who runs the community support programme?
When Life Changes Community Support Programme is facilitated by our bereavement support coordinator, Sorcha O’Flynn. Sorcha is a certified social worker, trained in active listening by The Samaritans and has experience working in the Mental Health sector, the Irish Hospice Foundation and UK financial companies.
Do I have to talk in sessions?
You don’t HAVE to do anything you don’t want to. Some people will talk, others will just want to listen. Your facilitator has experience in leading groups and dealing with situations that may arise, and we hope you will feel comfortable joining a small group discussion, as peer to peer support can be very helpful.
What if I feel nervous about coming along?
We understand this is probably the last place in the world you want to be. Just being here is a reminder of the situation you find yourself in right now. But we believe it’s the situation that BRINGS you here that gives you apprehension, not the place itself, and we hope that within a short time, you will find this can be a place of hope and healing.

“No one knows ‘exactly how you feel’, it’s true. But our facilitators have been through their own experience and have come to understand its meaning. They will be able to empathise with you, identify with your struggles and lend you meaningful support throughout the process. I believe you’re in good hands.”

Dr Bill Webster, When Life Changes co-founder

Find out more

To enquire about personalised one to one sessions, or to access video support from When Life Changes, please complete the short form below. You will receive an email within 2-3 working days from hello@whenlifechanges.com

Enquiry Form