SAIF Bereavement Care

Our committment to you at your time of need

As part of our commitment to caring for bereaved families, we have teamed up with the National Society of Allied and Independent Funeral Directors (SAIF) to offer further support and advice to people experiencing grief.

As a member of the trade association, SAIF Care allows us to provide our clients with exclusive access to a free bereavement care helpline and an online chat service, both of which are staffed by trained bereavement specialists.

The SAIF Care team is there to offer a listening ear and give reliable information about a range of help and services available near you.

Each person’s bereavement journey is unique and there’s no right or wrong way to grieve. If you feel that you are struggling following the death of someone close, please contact us, and we will be able to assist in getting you the support you need.

Our committment to you at your time of need

SAIF Care bereavement support service provides:

Helpline support on Freephone 0800 917 7224 which is open from 9am-9pm (GMT) Monday-Friday, excluding Bank Holidays.

Friendly, supportive helpline staff who are available to offer information, advice and a listening ear.

Email support and information at

Free online webchat SAIF Care Chat.

Visit the SAIF Care website
Visit the SAIF Care website
  • I would like to comment on the wonderful service that over the years my family has received from R. Locke & Son , Grandparents buried in 1976. Dad in 1999, Mother in 2004, Aunt in 2022, as you can tell there has been a gap in the span of the years but the level of service has never altered, Locke's have always given excellent customer care, nothing is too much trouble, I thoroughly recommend them.
    Doreen McCarroll, Facebook Comment
  • Our lovely Dad Derek died on January 19th after a short battle with dementia and his funeral was on February 17th, so I have had plenty of time to reflect on how we gave him his final send off and celebrated his wonderful life! And we would not have changed a single thing. Colin looked after us throughout, from collecting Dad when he died, to helping us organise a wonderful naval based funeral with a guard of honour and liaising regularly with ourselves and with our lovely friend, Arthur who took the funeral. It was all perfectly fitting and deserving for Dad and could not have gone any smoother than it did. Colin and any of his team we met along the way, treated us with nothing but courtesy and respect and we Thank them very much for that and would have no hesitation whatsoever in recommending them to anyone at all! Their office and chapel in Brailes and the setting is absolutely beautiful and the thought that Dad was looked after there until his funeral was very comforting indeed. Thank you all so very much for your professionalism and kindness.
    S Cartlidge
  • I would like to thank Duncan and his team for the organisation of my fathers funeral. As a family, we have used their services many times. The day went perfectly, apart from the weather, and we were well looked after by everyone concerned in a very dignified fashion. I can highly recommend Locke's to take care of every fine detail for your funeral needs when the day comes.
    N Morris
  • I would have no hesitation in recommending the services of R. Locke and Son. I cannot thank all of the team enough for their professionalism, compassion and gentle direction following the death of my partner. Knowing that he would be respectfully cared for, and that I would be guided throughout the whole process of planning a fitting funeral service made the situation just so much easier. No request, question or concern was ever too much – always answered promptly and skilfully by any member of the team. The service itself was beautifully conducted with attention to detail and empathetic respect. You are amazing people. Thank you.
    G Hawtin
  • The professionalism and respect this company has towards its clients going through such terrible grief is exemplary. I cannot thank George and Bruce enough for the handling of my sister's funeral. The service was so beautiful and moving and my sister was treated with the utmost respect. I can't recommend this family run company highly enough. Many, many thanks.
    K Price
  • R Locke & Son were extremely sensitive, helpful and professional making the whole process of arranging a funeral a relatively easy process even during lockdown. Everything was explained and Colin was available at any time if there were any questions or changes needed. Wonderful service.
    D Holland
  • Family run funeral directors run by George Locke. They provided an excellent, sympathetic and very professional service for two loved ones who departed just a week apart. Highly recommended at a time of huge grief and difficulty.
    Chris H
  • Compassion and excellence throughout. From the very first phone call, I knew immediately that we were in safe hands. The respect and courtesy shown was exemplary and really helped to ease our own grief and heartbreak. I had limited knowledge of what I needed to do and when but I need not have worried at all, as both George and Bruce, and the rest of the team, were exemplary. We received all the advice and information we needed to prepare for the best funeral service possible.  I would wholeheartedly recommend this exceptional company and can now see why my husband (who was a Vicar himself) chose R. Locke and Son to be his own undertakers for caring for him at the time of his death and beyond. 
    S Coles
  • Every little detail was handled with such care and professionalism for my father's funeral. We were guided carefully by Colin, which when you are grieving is incredibly helpful as it can be overwhelming. The things like getting the chosen music, service sheet and timings we did not have to worry about at all. I have no hesitation to recommend R. Locke&Son as you are in safe, compassion hands. Thank you
    J Cox
  • Having recently lost my mother, R Locke & Son made a difficult time a little easier with their professionalism and compassion. I felt like mum was in very good hands with them and the whole process was respectful and dignified. George was always on hand to answer any questions I had and the day of the funeral went so smoothly. I would recommend R Locke & Son to anyone looking for a local, professional, compassionate funeral directors.
    R Jarrett
  • R Locke & Son has overseen the funerals of both my parents in 2020 and 2023. The service they provide is outstanding and exceptionally professional. Both George and Belou were incredibly caring when we were going through very difficult times. Thoroughly recommended.
    N Organ

*R. Locke & Son Ltd is an introducer appointed representative of Golden Charter Limited trading as Golden Charter Funeral Plans which is authorised and regulated by the Financial Conduct Authority (FRN:965279).